My roaster was slowly losing it's ability to maintain temp so I replaced the heating unit. It's now back to full power. A very easy repair and well worth it! I love how easy the GeneCafe is to maintain.

As a regular user of Gene Cafe CBR-101, I was heartbroken when the roasting temperature refused to climb to normal. Web search pointed out the characteristics of heater failure, so I took the chance of saving my roaster by replacing the heater. Youtube instruction by Gene Cafe was a big help, and the replacement was direct and straight-forward. I'm very happy to have my reliable roaster back in service.

UPDATED: I was contacted by Terri and he hooked it up. He went above and beyond to ensure my roaster was up and running!

I ordered the 120v heater assembly and received the 100v. I notified them both through their website (on 1/31/26) and via email (on 2/4/26) and still have not received a response. I’m writing this on the evening of 2/10/2026 after being prompted to submit a response from their auto-generated email. I’ll revise this review when the issue is corrected.

Got my coffee roasted back on line was a quick easy fix and is now working like new …

Heater arrived on time and the on line video was easy to follow. The genecafe works great again.