Amazon Purchases

Thank you for purchasing a Gene Cafe on! 


If you have any questions with regards to setup, use, or getting going with your new roaster, please feel free to contact us directly at - we are here to help!

If your item arrived damaged from Amazon, we'd like to help, please contact us at

If you wish to return an item that was fulfilled by Amazon (for example anything that was purchased using your Amazon Prime membership), please initiate the return through your Amazon account directly. For information on their return policies and procedures, click here

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