Ordered as a spare for my Gene Cafe.

After 10+ years of medium duty, the heater went out. Kudos to the people here who provide great troubleshooting guides.

I ordered a new one, installed it in no time, and was up and roasting again quickly!

Although I'm looking at going to the next level (or two) up in roasters, the Gene Cafe has served me well and allowed me to enjoy freshly roasted coffee for many years now.

Replacement parts are reasonably priced and I like that they provide everything part you'd need without having to send the unit away for service.

Thanks!!

I have used this product from this company for a few times now and have always delivered quality product. I must say that it's become rare finding a good product from a reliable company. I suppose one gets lucky sometimes. I will continue buying from this company. Thank you.

The right part. Easy replacement.

Ordering was easy even with questions about whether this part was the solution to the problem.
Delivery was quick.

Installation was challenging but accomplished with only a few extra pieces left over.