This was an excelent experience in diy, plenty of help from staf in all aspects.
great parts line up and easy to install. i'm very happy with them overall

Fixed my problem. Perfect fit. Fast shipment. Happy to be back roasting!

Replacement heater works great. With the vídeos, I had no problem installing it.

Works great, easy to install. Only down side is the screws that attach the heater to the duct assembly are not threaded. twisted a screw head off getting it tightened. Be careful.

This was my second heater replacement and my first fan replacement. After multiple emails with tech support trying to diagnose the problem we landed on this fix. It was fairly simple, allowed me time to clean all the other parts and most importantly worked well roasting good coffee.
It did help that I got a personal email from the owner that a part was stuck in customs. I received my order before I had to buy someone else's coffee.