The new heater assembly fixed my problem with the heater dropping out and then cycling back on giving me baked and not roasted coffee. Nice experience with the staff at Gene Cafe getting my roaster back to proper operation. I had to do a bit of metal removal on the new heater casting to get it to mate up properly but then it worked perfectly. Great to be able to get reasonably priced parts to repair a machine now days!

After 10yrs my roaster finally gave out. It was probably my false since I tried to heat it up before it was completely cooled down. With a little testing I felt that the heating element was the culprit so I ordered it from Gene Cafe. The cost was reasonable and it came quickly. It took a few minutes to put the unit back together. The roaster is now working like new, Thanks Gene Cafe,

Part arrived quickly. On-line videos and pdfs were easy to follow. Trouble shooting led right to the problem. Had to file a little of the connection to the fan to get it to fit (casting remains). Replacement part worked the first time. Have to change all the times and temperatures for roasting because the new heater is hotter than the old one. Autopsie of the old one showed a filament burn out at the power connection. Old heater lasted at least 6 years.

Our coffee roaster is functional again thanks to this part. Delivery was fast. A video on line made the part easy to install.

Part arrived quickly and fit perfectly. With available video support change was easy. Being able to repair with quality low cost replacement parts is what makes gene cafe a great roaster. Thanks GC