I've had my roaster since 2008, and use it every 10 days (4 batches). Still working great. I noticed this left side cover was badly deformed in the back recently and was checking out the replacement part. I'm not sure I will need it now. This is what I did:
- Removed top (clear) cover.
- Removed reflector shield (bottom).
- Removed left side part.
- Carefully used a heat gun to warm the deformed section. It does NOT require much heat! Reshape the deformed section with a needle nose pliers. It does not need to be perfect, but should be a good fit.
- Installed the left side part. Installed the lower reflector shield.
- Did not install the top clear cover.
- Used the heat gun to warm the reformed section. Use the MINIMUM amount of heat! Gently make any minor adjustments (e.g. pressing with a flathead screw driver). You should be able to align it perfectly.
- Test with the drum installed.
- Install the clear top cover.

-

The positive side is that this piece is relatively cheap and easy to replace. Delivery is also quick and efficient.

Unfortunately, this is the second time I've had to replace the part since -by mistake- I ran the roaster without the glass dispenser inside). While this is clearly my fault, that piece of plastic lost its shape (and bent out) so quickly and easily; it seems that it could have been made from a sturdier material to start with.

Great service. this is the second unite they have repaired for me.

Shipping came fast part was very difficult to re install most likely have to send in to service it as it is in pieces now. Should have been an easy fix but I am not as handy as most. Plastic parts and me don’t get along.

So happy to be able to replace this part. All is good. Easy to replace and back to roasting. Thanks for the quick service.