While replacing the gear, which had cracked, causing some pretty bad noise, I replaced some bearings. 1 had a small flat spot, one had a kind of groove around the outer edge. I ordered 4 but should have gotten a couple more. Perfect fit, yay! My roaster is 10+ and I am thrilled to be able to get these parts. Thank you!

After roasting 1-2 times a week for over 6 years, these bearings are the only thing I’ve replaced(the original bearings were still functioning, but I noticed one had a small flat spot, so I decided to replace it). The roaster works well, but the ability to buy and easily replace parts is even better.

I needed to replace my motor and decided to also replace the left damper assembly. I noticed a few of my bearings were also pretty worn so I figured it would be foolish to not replace them while the roaster was apart. This was an easy repair and works just fine. Thanks!

Not only was the response to my inquiry swift and complete, but the necessary parts were shipped directly and at reasonable cost. The fact that these machines can be repaired and re-furbished back to near new-status makes me a strong advocate for the brand and I would recommend them to anyone who roasts at the moderate scale these roasters allow.